Support

Frequently Asked Questions

Answers to the questions we hear most often about how Troefbaat works, what's included in a subscription, and how to get started.

What exactly does Troefbaat provide?

Troefbaat is a subscription-based service that delivers predictive data analysis and risk management insights for trading. Instead of charging commission on trades, access is billed as a flat recurring subscription, so your results are not reduced by per-trade fees.

How is Troefbaat different from a commission-based broker?

Commission-based models take a cut of every trade you place, which can add up regardless of performance. Troefbaat separates its fee from your trading activity entirely — you pay a predictable subscription for access to the data and tools, and what you do with them is up to you.

Do I need prior trading experience to use this?

Troefbaat is built to support decision-making rather than replace it, so some familiarity with trading concepts is helpful. The platform is designed to be approachable, with structured outputs rather than raw, unfiltered data dumps.

What kind of data analysis is included?

The service focuses on predictive analysis and risk management signals intended to help you evaluate potential trades and exposure. Specific features and coverage are outlined on our Features page.

Is there a contract or long-term commitment?

Troefbaat operates on a subscription basis. Billing terms, cancellation details, and renewal conditions are described in our Terms of Service — please review that page for the full details.

Can I cancel my subscription at any time?

Cancellation options and timing are set out in our Terms of Service. We recommend reviewing that page before signing up so you understand how billing cycles and cancellations work.

Does Troefbaat execute trades on my behalf?

No. Troefbaat provides data analysis and risk management insights to support your own decisions. You remain responsible for any trades you choose to place through your own broker or trading platform.

Is my data kept private?

We take data handling seriously. Full details on what is collected and how it is used are available on our Privacy Policy page.

What do I need to get started?

You can begin by requesting access through the "Access the Engine" button at the top of this page. From there, we'll guide you through setting up your subscription.

Who can I contact if I have a question that isn't covered here?

Visit our Contact page for ways to reach us. We're happy to help with questions about the service, billing, or anything else not addressed in this FAQ.

Still have questions?

If you didn't find what you were looking for, our team is ready to help you understand how Troefbaat fits into your workflow.